Anyone having this issue Disapproval of Your Registered Payee Information

I've submitted my bank info 3 different times now and I changed to a different bank one other time and weeks later I always get the same email saying disapproval of of your registered payee information. I've tried contacting them to see what's wrong or if they don't work with Chase bank or something. Anyone else having this issue? Am i going to have to open a different bank account somewhere that they work with? and if so how do I know which banks will accept the payment.