Crying every single day before and after work.
First of all, let me say I know this is all my fault. I was the one who decided to drop out of college, thereby descending into the depths of call center hell. That said, this job is annihilating whatever quality of life I once had. I work in an HR contact center, and one would think as a result, that people would be more respectful when contacting their workplace - not so, as it turns out.
On a daily basis, I am treated as an underpaid assistant by the 100 or so callers I receive. Despite being HR, it is back to back. Every other call involves callers threatening me, screaming at me, or calling me nasty names. The abuse rivals that which took place in my childhood home.
I've been working in call centers since 2021, and because of my own life choices, I doubt I will find a way out, short of my worthless life ending. I have started to believe the insults that are hurled at me on a daily basis, and I erupt into sobbing fits at the mere thought of logging into Avaya.
I'm burned out. I feel hurt, and even more than that, I feel stuck. There's no point to this post, and I realize it is not constructive in any way. I suppose I am just seeking some affirmation and care from strangers.
Thank you for coming to my TED talk.
P.S. Stay in school so you can avoid this wretched existence, or variation thereof.