I raised a complaint with BBMP and it actually worked (within a day).

https://imgur.com/a/F6qUdDE

I live in Malleshwaram. Recently, we started experiencing a foul smell coming from the drainage. Initially, we thought it might be due to a dead animal, but the smell kept getting worse day by day. So, I decided to raise a complaint yesterday evening.

Here’s what I did:

  1. I visited the BBMP website: https://site.bbmp.gov.in/MP3.html.

  2. I clicked on the "Grievance" button.

  3. I sent "Hi" to the WhatsApp number listed there.

  4. About an hour later, I received a call from someone who asked about the issue.

  5. I explained the problem to him, and he provided me with my ward's helpline number.

  6. I called the helpline and explained the issue.

Early this morning, I saw the drainage management squad on my street. They opened the drainage and identified the problem: a blockage causing internal water stagnation. The entire repair operation took about an hour, and now the issue is resolved, and the smell is gone.

I wanted to share this process so that others facing similar problems in their areas can follow it. Additionally, I found out later that there is an app, which is even easier to use.