Shipt Customers are a whole other breed..

just need to get a quick rant out.. I was hired by Shipt in 2023 but have been delivering since 2019 with all the major apps.. and Shipt is by far the app I struggle with the most. First, why do the customers think we work for Target?!?! 😭 Even with my intro message where I explicitly state I am a Shipt shopper handling their order they tend to assume otherwise. This often leads to no tips in my area since they assume I’m getting paid by Target. I need to definitely get better at Tip Maps, if anyone has any iOS apps they recommend, thank you in advance! My last issue with Shipt is the ratings. My Shipt ratings are LAUGHABLE compared to my Instacart which is so confusing to me since it’s the same line of work and I perform generally pretty well!! (Intro messages, constant communication, check how ripe/unripe they like their produce, all that)   I’ve received only about 2-3 lifetime 1 stars on Instacart and have already raked up about FIVE in my two years of Shipt. Mind you half of my orders never tip, so why the heck are non-tippers over here rating shoppers 1 star?!? The audacity?!? From my understanding, the app automatically one stars drivers who forget an item or provide a poor substitution and puts them under the “Growth Opportunities” tab. Is this correct? Cause jeeez!