Any recommendations on ProductBoard alternatives for gathering data/insights?

In a B2B context, I'm looking for a tool that will allow CSMs and other user-facing roles to gather Insights such as user pain points and feature requests.

I would like to be able to collect all these and be able to filter for keywords etc., so that I can see common themes and be able to quantify e.g. how many customers have the same pain point.

I've done this successfully in ProductBoard before. Looking for alternatives. No need for the roadmapping features, I'm mostly focused on the data/insights.

Any recommendations much appreciated, ideally with some info on licensing costs too, please 🙂