Is this normal?

Is my broker being reasonable here? I’ve been waiting to hear back from a second broker to see if they could beat the first’s offer. Finally heard back from them and they said they wouldn’t be able to match the firsts offer but now I just don’t know if I feel right moving forward with my original broker.

Am I being thin skinned or is this person being legitimately rude? It’s too close to closing for me to find a different broker now who can match this brokers price.