Cancelling a credit one credit card.

I’ve seen a lot of distaste for credit one and advise to stay away. I had the X5 card and decided to cancel. Another thread from two years ago said the best way to get someone to help you over the phone is to call (877)-825-3242 and keep pressing 0 until it connects. It worked and I spoke to one person who was very nice and directed my call and then to another lady who closed my account. She was a bit pushy to get me to accept a $200 credit line increase but after I kept stating I wanted to close the card she did. It updated on the app immediately and I was told I would receive a letter with the information. For anyone looking to cancel a credit one card it is not hard from my experience, do it today.